Refund policy
At Good Tees, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 3-day return and exchange policy under the following conditions.
1. Return Eligibility
You may request a return or exchange within 3 days of receiving your order. To qualify for a return, the product must meet the following conditions:
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The item must be unused, unwashed, and in original condition.
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All original tags and packaging must be intact.
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The product must not show any signs of wear, damage, or alteration.
2. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong product, please contact us within 3 days of delivery with clear photos of the item. Our team will review the request and arrange a replacement or refund.
3. Refund Process
Once the returned product is received and inspected, your refund will be processed within 5–7 business days. The refund will be issued to your original payment method.
4. Exchange Policy
If you wish to exchange an item for a different size or product, you can request an exchange within the 3-day return period, subject to product availability.
5. Non-Returnable Items
Returns or refunds will not be accepted if:
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The product has been used or washed.
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The original tags or packaging are missing.
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The item is returned after the 3-day return window.
6. Contact Us
For any return, refund, or exchange requests, please contact our support team through our website.